Q: Why should I order the Premium Edition Handbook?
A: The new Premium Quickfinder Handbook provides a combination of the most important 1040 and Small Business topics that you need to complete tax returns for individuals and businesses. It is a single convenient source with 27 chapters of descriptive topical tabs and over 500 pages of individual and small business quick reference tax information, and it's written by the leading Quickfinder authors who have served the tax preparation community for over 37 years.
The Premium Quickfinder Handbook is ideal if you are considering expanding your tax business beyond individual returns or if you just want quick answers for virtually all of your individual and small business return questions. You can switch to the industry leader Quickfinder and step up from Deluxe to Premium for a more comprehensive Handbook that costs less than any other of its type on the market. Period.
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Q: How do I know which year's edition of the Quickfinders I am ordering?
A: All Print products ordered online are for the newest editions of Quickfinder — 2008 Tax Year Deadline of April 15th, 2009
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Q: I placed my order early 2009, what is the expected delivery date or status of my order?
A: The www.Quickfinder.com site includes product release dates. At the Home page, under Additional Information section, subject, Release Dates; you will find the most current release dates for all Quickfinder product. In addition you will receive an email when your product ships.
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Q: I didn't order any Thomson Reuters & CPE products. Why is Thomson Reuters charging my credit card?
A: Quickfinder is now a part of Thomson Reuters. Your Quickfinder purchase will show on your credit card statement as Thomson Reuters & CPE
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Q: Why is my Credit Card Charged at time of purchase, even though I don't get my books until January?
A: Quickfinder charges your Credit Card at time of Purchase so that you, the customer, are among the first in line when the books become available (i.e., prepay for the newest book in a series to be the first one to get it).
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Q: Why don't I get the multiple book discounts when I order two or more books at the same time?
A: To get multiple book discounts, the books must be of the same title. For example, two Q40P print copies get the multiple book discount. One Q40P & one QSBP are available at the regular price.
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Q: I placed my order for one of the Value Bundles, but I don't see the discounts.
A: Please verify you have selected the correct bundle option upon checkout to get your discount. Each Bundle has a special code that allows the system to apply the correct discount upon checkout.
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Q: I ordered my Quickfinder last year but I you don't remember my username or password. Can you help?
A: Yes, just call us at 817.877.3694, option 1, for help accessing your existing account.
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Message Board FAQ’s
Q: Is registration required to use the Message Board?
A: Yes basic registration is required. If you are an existing Quickfinder customer, and logged in to the website, you can use your existing account to post messages. If you are not already logged in to the website, you will be prompted to enter only a Screen Name & email address. Full registration is not required for using the Message Board only.
Q: How can I post to the Message Board?
A: You can start a new thread by clicking the New Thread button. If you are not already logged in to the website you will be prompted to enter your Screen Name & email address. If you find a topic that interests you, click on that topic and then click Reply to Post.
Q: How can I search the Message Board?
A: You have two options for searching on the Message Board.
- You can enter a search from the top navigation of the Quickfinder site. Simply enter your term(s) in the Search box, select Message Board and click Go.
- Once you have logged in to the Message Board system, you can search by clicking the Advanced Search link.
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